B2B Telemarketing Agency &
Appointment Setters
Establishing Connection, Driving Results.
B2B telemarketing agency. Powered by AI and Human Expertise.
About Us
At Engage Telemarketing, we provide both classical, human agents for personalized interactions, as well as AI-driven agents for low-complexity, high-volume, automated campaigns. Whether you need a custom AI telephony bot for inbound appointment setting or a team of professionals for outbound campaigns, we have the solution. Engage Telemarketing is your trusted partner in building effective connections through expert telemarketing services. Led by Khaya Schmid, a seasoned entrepreneur from Germany with a successful telemarketing business in the publishing industry, we combine traditional telemarketing expertise with cutting-edge AI-driven solutions.
Khaya’s experience in building and optimizing high-performance telemarketing operations uniquely positions us to deliver results that align with diverse business needs. We are focused on driving growth through adaptable strategies that leverage both the human touch and advanced automation, tailored to your industry and goals.
OUR SERVICES
Human-Powered Services
We offer customizable solutions combining the power of both AI and human agents. Our B2B telemarketing agency offers campaigns tailored to meet your specific needs.
Surveys
Conduct in-depth market research or customer satisfaction surveys such as customer feedback surveys & polling.
Outbound Campaigns
From event registrations to fundraising and political campaigns, we drive results for any type of outbound outreach.
Data Entry Services
Efficient data entry solutions to streamline your business processes, enhancing accuracy and productivity.
24/7 Customer Service &
Virtual Assistants
Need dedicated help for your business? We offer virtual assistant services and 24-hour contact centers to manage your customer service needs.
Lead Generation &
Appointment Setting
Identify high-quality leads tailored to your business needs, while our expert team schedules appointments to help you engage and convert prospects.
Custom
Campaigns
Tailored inbound or outbound campaigns designed to engage and convert leads, driving growth and maximizing ROI.
OUR SERVICES
AI Telemarketing Services
We offer customizable solutions combining the power of both AI and human agents. Our B2B telemarketing company offers campaigns tailored to meet your specific needs.
24/7 Answering Services
Seamlessly handle customer inquiries with AI-powered systems. For complex issues, customers can be transferred to human agents, cutting workforce by up to 95%.
Appointment Reminders
AI appointment agent reminds customers of upcoming appointments via phone to reduce no-shows and increase engagement.
Follow-Up Campaigns
Boost engagement with targeted outreach for abandoned carts or completed forms. Consent required for contact.
Automated Appointment Setting
Schedule appointments effortlessly with AI agents, perfect for restaurants and salons .
Answering Systems
24/7 Answering Services
Deliver a seamless customer experience tailored to your needs with our versatile answering systems. Choose between 24/7 human-operated services or AI-powered virtual agents. Simple inquiries are efficiently managed by our human-like AI, while complex issues can be routed to professional live agents at any time. This flexibility ensures round-the-clock availability, builds trust with your customers, and streamlines operations to reduce workforce demands by up to 95%.”
For Human Campaigns
How We Work?
1
Testing Phase
Start with a Test Campaign
We recommend running a small test campaign first to gauge the effectiveness of our human agents.
2
Get Leads
Send Leads & Campaign Details
Provide us with an Excel file of leads, the nature of your call, and campaign details.
3
Approval
Script Development & Approval
Our team develops tailored scripts for human agents, ensuring your message is delivered effectively.
4
Lauching
Launch Campaign
We can begin your campaign in as little as 24 hours, depending on the scope.
5
Statistics
Reporting
Receive detailed weekly reports to track the performance of your human-powered campaign.
1
Consulting
Initial Consultation
Discuss your goals and requirements with our team to determine the best approach for your AI campaign.
2
Integration
Integrate with Your Systems
We assist with integrating our AI platform into your existing CRM and calendar systems for seamless operation.
3
Configuration
Lead Input & Knowledge Base Configuration
Provide an Excel file of leads and a comprehensive knowledge base to guide the AI’s interactions and responses.
4
Scripting
Script Development & AI Configuration
Our team crafts scripts specifically designed for AI interactions, incorporating natural language processing features for effective communication.
5
Launching
Launch Campaign
Your AI campaign can be launched quickly, within a few days.
6
Monitoring
Performance Monitoring
Enjoy real-time monitoring and receive weekly reports detailing the effectiveness and compliance of your AI-powered campaign.
Our Pricing
We offer flexible pricing based on your unique campaign requirements.
Human Agents
$14.99 USD per hour per agent. Commission based pricing available upon request.
Answering Service
Starting at just $192.50 USD monthly for 125 minutes ($1.75 per minute average)
AI Agents
Starting at just $999.00 USD development fee (based on complexity) plus $0.25 USD per minute.
AI Software Access
(Coming Soon)
For larger enterprises and telemarketing companies, we offer access to our AI software platform.
Help customers connect with your business, fast.
Make it easy for customers to reach you and for you to reach them. Provide streamlined contact options and ensure quick responses to their inquiries. Build trust and loyalty by being readily accessible when they need you most.
What Our Client Says?
Our web design agency has greatly benefited from working with Engage. They deliver high-quality leads and handle large-scale call campaigns with impressive efficiency. Engage has been vital in driving growth for Digisurf, and I’m confident they can do the same for others.
J. Perry
Managing Director, DigiSurf
I’ve collaborated with various businesses, but Engage stood out the most. Their team’s professionalism and focus made it much easier for me to align my content strategies with their outreach efforts. Khaya, the founder, has built a dynamic and efficient team. I highly recommend their services.
Jake Perry
Founder, Jake Perry Writes
Working with Engage has been a fantastic experience. They helped us reach out to customers who had abandoned their forms and carts, providing a personal touch that our automated systems couldn’t match. The Engage team was professional, efficient, and responsive, and their outreach strategy significantly boosted our recovery rates. Thanks to their efforts, we were able to re-engage potential clients and convert lost opportunities into successful sales. We’re grateful for their expertise and would highly recommend Engage for any business looking to improve customer conversion.
Cassy A.
CEO, Hoppier
Frequently Asked Questions
1. What is the minimum budget required to start a campaign?
There isn’t one. But, for campaigns below $5000 USD, a setup fee of $250 USD will apply. This setup fee will be waived if the campaign budget later exceeds $5,000 USD.
2. Do you offer test campaigns?
Yes, we highly recommend starting with a test campaign to gauge the cost per result and performance quotas. The minimum budget for a test campaign is $1,000 USD, plus a $250 setup fee, which will be deducted if the total campaign budget exceeds $5,000 USD.
3. How quickly can you start working on a campaign?
We can launch your campaign as soon as 24 hours after receiving all necessary information, including your leads and approved script. This rapid turnaround ensures you can meet tight deadlines without sacrificing quality.
4. What if I don’t have a script ready?
No worries! Our experienced team will create a tailored script based on your campaign’s goals and requirements. You’ll review and approve the script before any calls are made.
5. What types of calls do your agents handle?
We handle a wide range of inbound and outbound telemarketing services, including market research, event registrations, fundraising, political campaigns, virtual assistant services, customer satisfaction surveys, 24-hour contact center operations, and data entry services. We also offer multi-channel outreach through calls, SMS, and email.
6. How do you manage leads during a campaign?
We use advanced lead management tools that prioritize, recycle, and distribute leads efficiently. This ensures that the highest quality leads are contacted first, and no opportunities are missed.
